VoIP services are gaining popularity day by day. Corporate houses are waking up to the advantages of VoIP – both convenience and cost. With PSTN eliminated, VoIP uses the same networking you have for your computers. It includes unified communication where the telephony is linked to computer applications such as CRM, ERP, and Contact Management. Over 40% of US corporations have already switched over to VoIP. With cloud based computing, even small and medium businesses are enjoying the benefits of VoIP. By 2016, the number of users is expected to double, with over 70% of them being small companies using 30 connections or less. We are looking at nearly 180 million VoIP users generating over $36 billion in revenue.
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